Refund policy
Last updated: 5 October 2026
Nothing is for sale yet. This is the policy that will apply when Pro ($8.99, £7.99 or €7.99 a month) and Lifetime ($119, £99 or €99 once) open. All prices include tax.
Fourteen days, no questions
If you are within 14 days of your first payment for Pro or Lifetime and the site is not what you hoped, email [email protected] from the address on your account and you will be refunded in full, whether or not you have used it. You do not have to give a reason.
After fourteen days
- Pro is monthly. Cancel from the billing page linked on your account at any time and you will not be charged again; you keep access to the end of the month you have paid for. We do not refund part-months.
- Lifetime is a single payment and is not refunded after 14 days, except where the law requires it or where we close the site, as the Terms of Service describe.
Your legal rights
UK and EU consumers normally have 14 days to cancel a digital purchase. When you start using paid content within those 14 days, you ask for it to be supplied straight away, and the legal right to cancel can then end. Our own 14-day refund above applies either way. None of this affects your rights if the service is faulty or not as described.
How refunds are paid
Refunds go back to the card or payment method you paid with, in the currency you paid in (pounds, euros or US dollars). They usually appear within 5 to 10 working days, depending on your bank.
Who the refund comes from
Paid plans are sold through Stripe Managed Payments, so the seller of record is Link, Stripe's payments brand (it may appear as Onelink in the UK). The payment shows on your statement as LINK.COM* followed by our name, and the refund comes back the same way. Ask us first, at [email protected]: it is the quickest route and we will not argue. You can also contact Link's support about a payment, using the details on your receipt.
Learn Korean Online Hub is a trading name of Lunar Interactive Arts Ltd, company number 12044811, registered office 102 Lady Margaret Road, Flat D, London, England, N19 5EX. See also the Terms of Service.